Now Hiring – View Openings

The First 48 Hours After a Storm in St. Paul

Hail paths in the east metro are narrow, and they don’t respect neighborhood boundaries. Four things worth knowing:

  1. Damage doesn’t announce itself. Hail-bruised shingles rarely leak in the first season. The roof looks normal from the sidewalk and fails three winters later.
  2. Your neighbor’s outcome isn’t evidence. On June 19, blocks a few streets apart had entirely different storms. Whether your house was hit is a question about your house.
  3. Old damage gets harder to claim, not easier. The longer an event sits undocumented, the harder it is to attribute damage to a specific date and policies carry deadlines.
  4. Be careful who knocks. Saint Paul regulates covered peddlers, solicitors, and transient merchants through a city licensing and badge process. Ask door-knocking representatives to show any required city-issued identification and their Minnesota contractor license before you let them inspect your roof. Review the Saint Paul peddler and solicitor licensing rules before you sign or pay a deposit.

If a storm passes over you and you’re unsure, the inspection costs nothing and takes an hour.

What To Do First

  1. Treat anything electrical as a 911 call. A downed line, or a limb resting on an energized wire, is not a cleanup job. Report outages to Xcel Energy and stay clear until crews arrive. 
  2. Sort out whose tree it is. Boulevard trees belong to the city. Saint Paul Forestry handles them at 651-266-6400. Trees on your own lot are yours, and so is the debris. 
  3. Photograph before you clean up. Once limbs are hauled and shingle fragments binned, the evidence is gone. The Disaster Information Center says the same: document first, discard nothing before your insurer has seen it. 
  4. Stop further damage, keep the receipts. Covering a broken window or catching a leak is expected, and those costs are often claimable. Permanent repairs before the adjuster has looked are not. 
  5. Note the date and time. With east-metro hail, the specific event matters, and a claim filed against the wrong storm creates problems later. Photograph a hailstone beside a quarter if you can.

That covers the first two days. What it can’t tell you is what’s happening on the slopes and elevations you can’t see from the ground, which is what the inspection is for.

How To Document Damage Safely On Your St. Paul Home

A lot of St. Paul housing makes this harder than it sounds. Steep Victorian roofs in Ramsey Hill and Summit Hill, two-and-a-half storeys with turrets and dormers, complex valleys, and bluff-edge lots in Dayton’s Bluff and on the West Side, on homes like these, you genuinely cannot see the roof from the ground, and you should not be up there trying.

Everything below is ground-level or from a window:

  • Each elevation of the house, wide, then zoomed in on anything that looks off
  • Shingle fragments, siding pieces, or granule piles in the yard, on the walk, in the gutters
  • Under each downspout, a pile of granules is a real signal
  • Dents on soft metal: gutters, downspouts, roof vents, the AC condenser, the mailbox, and the grill. Soft metal records hail size and direction more honestly than shingles do.
  • Storm windows and screens – punched, torn, or cracked
  • Stucco, especially on the East Side and in Como: chips, spalls, and cracks around openings
  • Deck boards, railings, fence panels, and the garage
  • From inside: ceiling and wall staining, and an attic look for daylight through the deck, wet sheathing, or damp insulation.

Useful extras: a quarter photographed beside a hailstone, a stone in the freezer, and a written note of when it hit. Bring it all to the inspection. We cover the roof, the elevations you can’t see from the ground, and the measurements your adjuster will ask for.

What Storm Damage Looks Like On a St. Paul Exterior

Roof

Slate cracks, clay tile fractures, cedar splits along the grain on older roofs around the Hill districts and Dayton’s Bluff, none of it reads like asphalt bruising, and crews trained on three-tab misjudge it. Steep pitches hide the evidence from the ground. Widespread damage means a full roof replacement.

Siding and Stucco

Stucco is the local problem. Hail chips and spalls it rather than denting, so it reads as ordinary weathering, and once the surface breaks, a lath-and-plaster wall holds water until it becomes an interior problem. Vinyl and steel behave conventionally; matching either is the harder part.

Windows

Aluminum storm windows over original wood double-hung windows are everywhere in this city, and hail can punch through the storm window while the window behind it looks untouched. That’s real, claimable damage, routinely skipped because the window still opens. Check the trim, brick mold, and caulking around each opening as well, since those crack, pit, and pull loose long before the glass does.

Gutters and downspouts

Ice dams are already the standing winter problem on these older, under-ventilated roofs, and gutters or fascia knocked loose in July are how the next round starts. Dents in the trough also establish hailstone size across the property, useful when roof damage is ambiguous.

Also worth checking

Give the trim its own pass. The trim, brick mold, and caulking around windows and doors take hail damage, while the wall beside them looks untouched, and it is one of the first places an adjuster checks. Chimney flashing and caps also take a beating on this stock, and masonry chimneys are common here. Beyond that, look at fascia, soffit, roof vents, the AC condenser, decks, railings, and the alley garage, which almost never make it onto the initial scope.

Repair Or Replace? How We Decide

Nobody can answer this from the curb. Five things decide it:

  • Coverage of the surface. Inspectors count impacts inside marked test squares on each slope and elevation. Scattered hits on one slope point to repair; consistent impacts across all of them point to replacement.
  • Whether the material can be matched. This decides it more often than people expect here: discontinued shingles, faded siding, stucco that no patch will match, slate that needs salvage sourcing. A visible scar across the front is worth raising with your adjuster.
  • What’s underneath. Soft decking, rotted sheathing, or a wall that’s been taking water behind cracked stucco changes the answer entirely.
  • Age and remaining life. Patching a roof that’s already lost most of its granules buys a season. We’ll tell you that instead of selling the patch.
  • Whether it’s storm damage at all. Sometimes it isn’t. Wear, poor original installation, and ventilation problems all imitate hail damage. We’d rather say so at the inspection than have you file a claim that goes nowhere.

Most storm claims land somewhere between the two. The inspection is what tells you which side yours falls on.

Insurance Documentation And Working With Your Adjuster

Adjusters work from what’s in the scope. On St. Paul housing, that’s where claims thin out, punched storm windows, spalled stucco, a slate slope written up as asphalt. Our insurance claims assistance exists to get those items documented before the estimate is written, not argued about after. Whether any of it is covered is your carrier’s call, and it depends on your policy, your deductible, and the cause of the damage.

What we do

  • Full exterior inspection with dated photographs of every affected component
  • A written, itemized scope covering roof, siding, windows, gutters, and related trim and flashing
  • Meet your adjuster on site so both parties look at the same damage at the same time
  • Respond in writing, with photo support, when items are missed or disputed
  • Sequence the work to finish inside your insurer’s repair timeline

Before you sign with any contractor in St. Paul

  • Check the city license. Minnesota licenses residential contractors through the Department of Labor and Industry, and roofing requires a State of Minnesota Residential Roofer License specifically. Saint Paul honors the state license and requires its own city license only in narrower cases, such as a contractor working under a state exemption. Ours is BC660998. Verify any contractor with DLI before signing.
  • No one can pay your deductible. Minn. Stat. § 325E.66 bars a contractor from advertising or promising to pay, rebate, or absorb any part of your deductible as an inducement, and requires written notice of that in the initial estimate. “We’ll cover your deductible” is a red flag, not a discount.
  • You can cancel if the claim is denied. Minn. Stat. § 326B.811 gives you 72 hours to cancel an insurance-funded roofing contract in writing once your insurer notifies you of a denial, and requires a detachable cancellation notice with the contract.
  • Be careful with the assignment of benefits. Signing your claim rights over to a contractor is regulated under Minn. Stat. § 325E.67. Read it before you sign. We don’t ask for one.
  • You choose the contractor. Your insurer can recommend. The decision is yours.
  • Know your own deadlines. Many Minnesota policies shorten the window for filing suit below the statutory default, and some carry a separate wind-and-hail deductible.

Contact the Minnesota Department of Commerce’s Disaster Information Center if you have questions about your claim. They can assist with any insurance complaints you may have.

St. Paul Permits And Rules For Storm Repairs

Storm work in St. Paul is permitted work and must be run through the Department of Safety and Inspections at 375 Jackson Street. A licensed contractor pulls the permits, but here’s what should be happening on your property.

Windows need a permit here. DSI requires a building permit for new or replacement windows, including storm windows, and for exterior doors. Storm doors are the exception. It catches people out, because window work feels too small to permit.

Siding and other exterior work. Non-structural exterior work that isn’t routine maintenance requires a permit once labor and materials exceed $500, which most storm repairs do. Residing also requires an electrical permit when meters and fixtures are removed.

Historic districts change the threshold entirely. In a Heritage Preservation District,  Historic Hill, Summit Avenue West, Woodland Park, Irvine Park, Dayton’s Bluff, Lowertown, exterior work needs a permit and HPC approval regardless of value. Storm damage doesn’t waive it.

Roof permits and the mid-roof inspection. Reroofing carries requirements this section doesn’t cover; flashing and underlayment are inspected before the roof closes up, and tight limits on overlays. Most jobs here run as full tear-offs; our work as a roof replacement contractor in St. Paul covers how that goes.

Lead and older housing. Anything in Saint Paul built before 1978 likely has lead paint beneath the current finish, and window trim and siding work cuts straight into it. That calls for a certified crew and lead-safe practices. We’re an EPA Lead-Safe Certified Firm (NAT-F189197-2; expires July 30, 2028). You can verify Advantage through the EPA public firm locator. This certification changes containment, debris handling, and schedule.

Staging. Dumpsters and material drops in the boulevard need a right-of-way permit from Public Works, and between November and April, a snow emergency can require moving them on short notice.

Where We Work In St. Paul

Across the city, Payne-Phalen and the East Side, Dayton’s Bluff and Mounds Park, Como and Hamline-Midway, St. Anthony Park, Frogtown, Summit-University and Ramsey Hill, Macalester-Groveland, Highland Park, the West Side, and West Seventh. Victorians, 1920s bungalows, stucco foursquares, duplexes, alley garages, and small multifamily buildings all included.

Repairs We Handle After a Storm

Storms rarely stop at the roofline, so we scope all four together rather than sending you back out for separate quotes.

  1. Our roof repair & replacement services cover slate, tile, and cedar as well as asphalt, plus the decking and ventilation underneath a steep older roof. 
  2. Our siding installation handles spalled stucco, cracked panels, and whole elevations, down to the water-resistive barrier and flashing.
  3. Our window replacement services include punched storm windows, glass and sash, and the trim, brick mold, and glazing putty that original windows require.
  4. Our commercial, residential, and townhome gutter installation means new runs and downspouts, repitched and refastened to fascia so the next winter doesn’t start with ice dams.

Outside city limits, our service area covers the metro, greater Minnesota, and western Wisconsin.

Why St. Paul homeowners call us after a storm

Plenty of contractors can replace a roof. After a storm, the difference is what else gets found, and how well it’s documented.

  • We inspect the whole exterior. Siding, windows, storm windows, and gutters get missed on storm claims constantly, and they’re far harder to add later.
  • We know what these houses are made of. Stucco, slate, cedar, original wood double-hungs, steep Victorian pitches; they don’t behave like a 1998 rambler in a hailstorm, and they don’t get scoped like one either.
  • We plan around historic review. If your address is in a Heritage Preservation District, that’s flagged at the inspection, not discovered at the permit desk.
  • We document instead of assert. Photographs, measurements, and a written scope that your adjuster can work from.
  • We’re local, and we stay. Minnesota-based, licensed here (BC660998), and still reachable when a warranty question comes up in year six.
  • Checkable credentials. Owens Corning Roofing Platinum Preferred, Owens Corning “Top of the House” certified installer, BBB A-rated, 4.8 stars across 700+ Google reviews. Bilingual project managers available.

None of it commits you to anything. Take our documentation and get a second opinion on it if you want one.

Schedule your free St. Paul storm-damage inspection

We’ll walk the entire exterior, photograph what we find, and provide a written scope you can hand to your adjuster. If your address sits in a Heritage Preservation District, we’ll flag that at the inspection rather than at the permit desk. Get on the schedule before your claim window narrows. No cost, no pressure, and no obligation to file anything. If water is coming in right now, say so when you call, because it changes how we schedule the visit.

Frequently Asked Questions

How do I know if my St. Paul home has hail damage?

Usually, you can’t tell from the ground, which is why hail claims get missed. Look for granules piling under downspouts, dents in gutters and the AC condenser, punched storm windows, chips in stucco, and cracked or pitted trim around the windows. Hail paths here are narrow. In the June 2026 storm, blocks north of downtown took two-inch stones while streets a mile west stayed dry, so an inspection is the only reliable answer for your address.

Do I need a permit to replace storm-damaged windows in St. Paul?

Yes. DSI requires a building permit for new or replacement windows, including storm windows, and for exterior doors. Storm doors are the exception. If your home is in a Heritage Preservation District, HPC approval is needed as well, regardless of the project’s value.

How do I check whether a contractor is legitimate here?

Start with the state license. Minnesota licenses residential building contractors and remodelers through the Department of Labor and Industry, and roofing work requires a Residential Roofer License. Saint Paul honors the state license and requires a separate city license only in narrower circumstances. Ask for the number and verify it with DLI. Out-of-state crews that arrive with a storm are often not licensed in Minnesota at all.

My storm windows are damaged, but the windows behind them are fine. Is that a claim?

Damaged storm windows are real damage and belong in the documentation. Whether they’re covered depends on your policy and your carrier’s assessment, but they shouldn’t be left off the scope because the primary window still opens.

Will my insurance cover storm damage?

That depends on your policy, your deductible, and your insurer’s assessment of the cause. Wind and hail are commonly covered perils, though many Minnesota policies carry a separate wind-and-hail deductible. We document thoroughly; the coverage decision is your carrier’s.

We Are Proud of
What We Do

Free Home Inspections,
Schedule Today!